Welcome to Georgie's Jewelry, our shipping is with Australia Post standard tracked parcel post bags, or postage through UPS.
Our personalised Jewellery is 7-14 days turn around, as we order and request certain Jewellery pieces to be specifically personalised to your needs, some of our personalised printing is from within Australia, and some outside of Australia, some of our printers and manufacturers are located in America and Singapore.
All other lines will be posted within the time frame specified, please be patient as this on line store is a one man band, ( just little ole me) you will be notified with a tracking number, when your order has been fulfilled and sent, via email.
We don't refund for change of mind, however if you have a problem with your order please email me, if you cancel your order, or have a change of mind there is a 10% restocking fee, as most of our jewellery is personalised and made to order so please choose carefully whether you wish to continue with your purchase or not, as your purchase, if personalised can't be resold.
If you have a package that was marked as delivered but you have not yet received it, we ask you take the following steps:
- Check with your neighbours, family members or front office (if applicable) to see if the package was left there
- Reach out to your local post office and lodge a lost item report.
- Contact me @ email@example.com and include your order number and lost item report reference number.
We kindly request that you report your lost or stolen shipment within 7 days of the marked delivery date after enquiring with your family, neighbours and post office.
Once a shipment has been marked as ‘delivered,’ we are no longer responsible for the package.
Please note; Georgie's Jewelry, are not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.
If you are purchasing more than one item, please email us before placing your order so we can give you a better postage price.
If you have any questions or queries, please email @ firstname.lastname@example.org or send a message on our fb page.